Effective Communication with Sellers on LovBuy via Telegram Groups
2025-06-04
When purchasing through the LovBuy
Key Telegram Communication Strategies
- Use clear subject lines: Begin messages with tags like [Question] or [Order #12345]
- Politeness matters: Always include basic greetings ("Hello seller, could you...")
- Ask specific questions: Instead of "Is this good quality?" try "What materials are used in the handle?"
- Request visual confirmation: Ask for additional photos/videos when uncertain
- Time zone awareness
Recording Communication in LovBuy Spreadsheets
A proper log should track key details:
| Field | Details to Record |
|---|---|
| Date/Time | Message timestamp + relative time difference |
| Seller ID | Their Telegram username/store name |
| Item Reference | LovBuy product URL or spreadsheet row number |
| Key Information | Summarize answers about specs/materials/shipments |
| Action Required | Flag pending reply, need payment, requires QC check |
Best Practices:
- Screenshot important messages and save to cloud storage with descriptive filenames
- Use cell comments for brief translations of Chinese communications
- Color-code entries (e.g., yellow for unresolved questions)
- Add columns for "Follow-Up Date" to track pending responses
Protecting Your Shopping Rights
If disputes arise, well-maintained records from LovBuy