Home > Effective Communication with Sellers on LovBuy via Telegram Groups

Effective Communication with Sellers on LovBuy via Telegram Groups

2025-06-04
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When purchasing through the LovBuy

Key Telegram Communication Strategies

  • Use clear subject lines: Begin messages with tags like [Question] or [Order #12345]
  • Politeness matters: Always include basic greetings ("Hello seller, could you...")
  • Ask specific questions: Instead of "Is this good quality?" try "What materials are used in the handle?"
  • Request visual confirmation: Ask for additional photos/videos when uncertain
  • Time zone awareness

Recording Communication in LovBuy Spreadsheets

A proper log should track key details:

Field Details to Record
Date/Time Message timestamp + relative time difference
Seller ID Their Telegram username/store name
Item Reference LovBuy product URL or spreadsheet row number
Key Information Summarize answers about specs/materials/shipments
Action Required Flag pending reply, need payment, requires QC check

Best Practices:

  1. Screenshot important messages and save to cloud storage with descriptive filenames
  2. Use cell comments for brief translations of Chinese communications
  3. Color-code entries (e.g., yellow for unresolved questions)
  4. Add columns for "Follow-Up Date" to track pending responses

Protecting Your Shopping Rights

If disputes arise, well-maintained records from LovBuy

By implementing these structured communication methods, buyers can enjoy smoother transactions and stronger purchase protection.

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